Why choose Ref.io?
  • you gain important feedback and reference
  • eliminate public complaints
  • you get inspiration for improvement
  • build up loyalty of your clients
  • simple and productive system for fantastic price

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Look into the heart of Ref.io service and fall in love

End to public complaints

Where do customers complain if they cannot use Ref.io? In public... To their friends, on the Internet or in the media. If you provide your clients with the space to complain directly to you, you will easily stop any public complaints.

The client will feel that you wish to make up for a mistake and their anger will be weaker. As well, you will get a chance to react to the complaint in a much more flexible way and you can prevent the situation that your competitors would use the possible dissatisfaction to their benefit.
 


Market analysis and data processing

The Ref.io system is flexible and brings the opportunity to rate via a mobile phone (QR code) or via a website. The rating is possible thanks to a 5-point scale (the best – the worst), YES/NO answers or individual answers to a question. The rating is usually done directly after a sale or a provision of a service.


Motivation to evaluation and free-of charge advertisment

If you call for evaluation, your clients will get an impression their opinion is important to you. Moreover, you will start a positive wave – spreading experience with you amont people or in, in expert terms, free-of-charge word-of-mouth marketing.

How to motivate people to evaluate? There is that old good method of little “bribes”. Yu can offer a present, discount or a coupon. They will happily make their evaluation and they will come again in future. 


 

Methods of rating

The Ref.io system is flexible and brings the opportunity to rate via a mobile phone (QR code) or via a website. The rating is possible thanks to a 5-point scale (the best – the worst), YES/NO answers or individual answers to a question. The rating is usually done directly after a sale or a provision of a service.
 

Ways of evaluation

Ref.io system is flexible and brings an option to evaluate thorugh a mobile phone (QR code) or through website. Evaluation is easy, marks are given from 1 to 5, like at school. Typically, the evaluation occurs directly after sale or provision of a service. 


Look and necessary equipment

Customers are supported to evaluate with the help of business cards, A4/A5 leaflets or online banners. A as a matter of course, standardized printed documents will be sent to you free of charge after your order of this service.

Whenever you have any specific requirements as for graphic design or preparation of a claim to evaluate, do not hesitate to contact us. We can also offer the option to create personalized layouts, carriers or digital terminals. 
 


 

Ref.io price and terms of payment

The price for the use of Ref.io starts at EUR 9.90 per month or at a discounted price of EUR 100 per year. Payment is realized on the basis of a secure authorization of your VISA, MasterCard or American Express credit card or PayPal.